12312商务投诉受理流程-法律综合法律援助-法律咨询免费平台-国际律师联盟

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问题	12312商务投诉受理流程
释义	法律分析: 12312商务投诉受理流程： 1.对投诉进行登记。（1）对被投诉人的姓名或单位名称、电话号码、邮政编码、被投诉事项及有关线索、证据等详细记载。（2）对投诉人的姓名、地址、电话号码、邮政编码、投诉要求等认真记载。（3）如果投诉人不愿意透露姓名和表明身份的，不强制记载。 2.属于商务领域职权范围内的举报投诉，会依照商务领域相关法律法规的规定进行受理。《中华人民共和国民法典》第一千一百八十五条故意侵害他人知识产权，情节严重的，被侵权人有权请求相应的惩罚性赔偿。
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