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买的冰箱坏了怎么投诉厂家
释义
法律分析:如果在保质期内,在商家不提供售后服务的,你可以向当地的消费者协会投诉解决。
法律依据:12315消费者投诉应该具备的内容:
①应该向消费者协会书面投诉,有些消费者协会也可以接受传真方式的投诉。
②应该有明确的投诉对象,即被投诉方,并提供准确的地址。
③应该有明确的投诉理由,有自己明确的要求,确保事实真实。 为及时地维护您的合法权益,投诉前应该先通过电话,向所在地消费者协会咨询后,提交书面投诉资料,请求调解。
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更新时间:2025/11/18 1:11:09