消费者维护权益投诉流程-消费维权法律援助-法律咨询免费平台-国际律师联盟

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问题	消费者维护权益投诉流程
释义	律师分析: 1、自行协商。2、达成和解。3、向消协投诉。4、消协调解。5、申请仲裁。6、向法院起诉。【法律依据】: 《工商行政管理部门处理消费者投诉办法》第十五条有管辖权的工商行政管理部门应当自收到消费者投诉之日起七个工作日内，予以处理并告知投诉人：(一)符合规定的投诉予以受理，并告知投诉人；(二)不符合规定的投诉不予受理，并告知投诉人不予受理的理由。
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