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问题	消费者和经营者发生了争议怎么解决
释义	消费者与经营者发生纠纷的解决方法如下与经营者协商和解；请求消费者协会调解；向有关行政部门申诉；根据已经约定的仲裁协议提请仲裁机构仲裁；向人民法院起诉。《中华人民共和国民事诉讼法》第三条人民法院受理公民之间、法人之间、其他组织之间以及他们相互之间因财产关系和人身关系提起的民事诉讼，适用本法的规定。该内容由闫园律师和点行律询共创回答
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