消费者要求退货的属于不合格的商品如何处理-消费维权法律援助-法律咨询免费平台-国际律师联盟

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问题	消费者要求退货的属于不合格的商品如何处理
释义	消费者因产品三包问题与销售者、修理者、生产者发生纠纷时，可以向消费者协会、质量管理协会用户委员会和其他有关组织申请调解，有关组织应当积极受理。销售者、修理者、生产者未按执行三包的，消费者可以向产品质量监督管理部门或者工商行政管理部门申诉，由上述部门责令其按三包规定办理。消费者也可以依法申请仲裁解决，还可以直接向人民法院起诉。法律依据:《部分商品修理更换退货责任规定》第十一条《部分商品修理更换退货责任规定》第七条
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