因为物流原因所导致未能及时更换物品？-消费维权法律援助-法律咨询免费平台-国际律师联盟

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问题	因为物流原因所导致未能及时更换物品？
释义	律师解析：快件出现延误时，消费者可以视为快件丢失，要求赔偿，信件丢失按服务费2倍赔偿，包裹原则上按照保价实价赔偿，没有买保价的包裹将按照具体服务资费的5倍进行赔偿。【法律依据】：《快递服务国家标准》第四条同城快递服务时限不得超过24小时，国内异地快递不得超过72小时城快递延误时限为3日，国内异地快递为7日，国际快件为10日。当快件出现延误时，消费者可以视为快件丢失，要求赔偿，信件丢失按服务费2倍赔偿，包裹原则上按照保价实价赔偿，没有买保价的包裹将按照具体服务资费的5倍进行赔偿。
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