客服发错货需要承担么 -消费者权益-消费维权法律援助-法律咨询免费平台-国际律师联盟

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问题	客服发错货需要承担么 -消费者权益
释义	法律分析: 商家有欺诈行为的消费者可以要求承担惩罚性赔偿责任。法律依据: 《中华人民共和国消费者权益保护法》第五十五条经营者提供商品或者服务有欺诈行为的，应当按照消费者的要求增加赔偿其受到的损失，增加赔偿的金额为消费者购买商品的价款或者接受服务的费用的三倍增加赔偿的金额不足五百元的，为五百元。法律另有规定的，依照其规定。
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